Uniqlo
Reviews and Complaints
No customer service whatsoever
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRelated to non placement of order & deduction of money from account
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Finchley, EnglandContact request
Haven’t received my parcel
A04547****
Hi I had my delivery which came on time but vests to small I returned it to one of the shops to change it for something else and they would not allow it as Ive paid by PayPal its ridiculous that I cannot change the items for something else Because of the payment end of the day money goes to you no matter how you pay I think you should look into this as its cost me £10 to go to the shop by London transport just to change the item and they wouldnt let me do it end of the day is cost me more your whole system is wrong with payments Theres no way I will order anything online anymore Its too difficult to change things in the stores
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, EnglandReturn with no refund
- Design
- Poor poor customer service
- Dismissive attitude by staff and lack of desire to help
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hornsey, EnglandReturn with no refund
Problem with gift card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mumbai, MaharashtraInquiry for Men's Ultralight down jacket with hood
Preferred solution: Let the company propose a solution
Annoying
Preferred solution: To be able to obtain a refund from a store other than the one where it was purchased (I have a receipt).
User's recommendation: Don't buy from Uniqlo if you may want a refund from a different store
They won’t refund me for a Xmas gift!
Preferred solution: Full refund
User's recommendation: Do not buy any Xmas gifts from here!!!
Bad quality of zippers
- Clothes are affordable
- Bad zippers in all products
Preferred solution: Apology
Responding to pissed email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received package
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized card use
- Worst customer service online
Preferred solution: Full refund
User's recommendation: Check your so bank statements
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.