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The staff in SG, one particular outlet is racist(???), scolding customer in their mother tongue language about "making a mess" when browsing the items, thinking that they wont understand. Had a salesgirl drag the ladder close to me and foded the clothes right beside...
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2.5
#948955
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Basically do not shop online, their stuff is good, but take the time to go to the shop. If anything goes wrong, and believe me, the delivery company they use Hermes is no good, you will not be able to contact anyone on the phone either at Uniqlo or Hermes. You will...
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2.2
I liked
  • I like their clother which are good quality and value for money
I didn't like
  • Online ordering hopeless
#946401
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I decided to give Uniqlo a test run recently after I saw them advertising free hemming when you bought a pair of chinos, which were on sale. I thought, "wow, chinos on sale and hemmed for free - that's too good to be true!" And it was. The only reason they will hem...
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2.8
I liked
  • Assistant on the shop floor
  • Design
I didn't like
  • Cheating customer
  • Return policy
  • Quality
#942311
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Uniqlo Customer Care Review

Uniqlo
#945457
bad service frm uniqlo 1u branch malay guy staff..scold customer at 1.20pm 28/10/2016. issit ur company policy is to serve customer good? what a bad shopping experinces!! spoile my mood...
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Uniqlo Customer Care Review

Uniqlo
#933099
1.3
Details
Uniqlo sunway pyramid outlet staff very rude to customer. Pls look at it
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Customer service
Location
Product or Service Quality
Staff

Other Product Review

Uniqlo
#776985
I would like to comment on their operating hour of one of the outlet in Farenheit. I was there at 10:30am during Public Holiday but disappointed that the store has yet to be opened.
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I placed an online order to be picked up at the mall but went to a different mall just to see if the items were available. Sure enough they were so I purchased them. I promptly called customer service and asked to cancel the order in which had not yet been processed. I...
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#937296
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Hi I visited a Uniqlo store today to make a special purchase for my son who is thirteen years of age. I was buying him a slim fit oxford white shirt (XS) and a pair of low cut men's navy socks for a special event on Monday I had the correct money with me. The socks...
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1.0
Dartford, England
I liked
  • Assistant on the shop floor
I didn't like
  • Unprofessional staff
#928434
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Uniqlo - Despicable company
Uniqlo - Despicable company
Uniqlo - Despicable company
I ordered 2 t -shirts from them, and after wearing one time, washed them on gentle. Wow, one shirt had tons of holes and I emailed the company and they will not credit my card. Gave me a run around. Total ***. Hope they go out of business. Never will I buy from them. I...
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#923943
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Worst customer service at myeong dong uniqlo. Really upset with sale staff by the name of Yang Hee Joo. My sister ask a few question on the price and discount and she answered impatiently. I was tired from whole day shopping and lean on the clothes, she was not happy...
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#907464
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I am a long time Uniqlo shopper and I love their products. However, I am not pleased with their customer service. I received an email advertising a promo for t shirts - buy 4 get $10 off. Due to that promo, I put 8 shirts in my cart and continued to browse the...
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2.5
I didn't like
  • Online store purchases snafu
  • Online customer service and exchange policies
#897037
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I bought recently a jacket in Berlin store . the world known product. I washed it according to instructions and it is spoiled. Since I liive in Israel I contacted the local agency by mail and they answered me they will not help since I did not but the product...
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Haifa, Hefa
#896522
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My wife ordered 2L tank tops but I wear M size for inner wear and L for outer-wear. We took delivery and I immediately requested for exchange of the size but was flatly refused because "packaged" items are not exchangeable regardless if they have been opened or not. I...
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2.5
I didn't like
  • Online customer service and exchange policies
#880255
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