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Hi recently went on the Uniglo's Singapore portal to shop for some clothing. Only realized I made a mistake at then end, after committing the order.

I was not able to go back in to make any changes, amending the items or even cancelling the order so that I can re-order. Since it was late and contact center already closed. Thought I'll just call them back the following morning.

Called them back the following morning. Agent told me can't do anything about the order although it has not been shipped.

Wrote in to explain that this is dumb, I could have done this easily with Amazon. Well its been its been 5 days since I've written in...no response of any kind from their customer service whatsoever.

First system sucks...then worst customer service sucks.

Reason of review: Poor customer service.

Location: Singapore, Singapore

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Guest

Worst service of any clothing retailer. That I have experienced. Done with these monkeys.

Guest

cannot agree more.

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