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this new policy that prohibits you from calling the actual retail stores is ridiculous. imagine you placed an online order to be picked up at the store and you wanted to confirm that the item was actually delivered to the store before taking a drive down to the store...
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Anonymous
Anonymous

I am literally on the phone with the uniqlo call center right now, and it is the most infuriating pain-staking process I have ever encountered! I feel confident I could talk ...

#974390
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To Whom It May Concern, I have been a store Uniqlo customer for some years and I have always been pleased and happy the product and company in general, HOWEVER my first purchase online on November of 2016 went sideways: I bought a jacket to be picked up on the Store of...
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1.0
I didn't like
  • Online ordering hopeless
  • Unprofessional staff
  • Customer service
#971625
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I payed $17 to received the jackets in 2 days because we had a family trip planed! The lady who answered my call didn't even apolologie for their mistake. They charged the $17 but they sent in normal delivery. When I got back from the trip I had to return the 3...
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Anonymous
Anonymous

I am trying to update my review but there is some problem!The problem was already solved. I mean, in the second order, that they said they couldn't find my order...My husband ...

1.6
I didn't like
  • Online ordering hopeless
#954596
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The staff in SG, one particular outlet is racist(???), scolding customer in their mother tongue language about "making a mess" when browsing the items, thinking that they wont understand. Had a salesgirl drag the ladder close to me and foded the clothes right beside...
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2.5
#948955
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Basically do not shop online, their stuff is good, but take the time to go to the shop. If anything goes wrong, and believe me, the delivery company they use Hermes is no good, you will not be able to contact anyone on the phone either at Uniqlo or Hermes. You will...
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2.2
I liked
  • I like their clother which are good quality and value for money
I didn't like
  • Online ordering hopeless
#946401
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Short Review on October 29, 2016

I had the worst experience at the Uniqlo store in Beverly Hills. I was waiting to make a purchase and the check out staff kept taking people in front of me because I was paying with "cash" not debit or credit. Unbelievable. I will no longer be spending the $100 a month I have been spending for the last year. I will never shop Uniqlo again.
2.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#945575
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Uniqlo Customer Care Review

bad service frm uniqlo 1u branch malay guy staff..scold customer at 1.20pm 28/10/2016. issit ur company policy is to serve customer good? what a bad shopping experinces!! spoile my mood...
#945457
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I decided to give Uniqlo a test run recently after I saw them advertising free hemming when you bought a pair of chinos, which were on sale. I thought, "wow, chinos on sale and hemmed for free - that's too good to be true!" And it was. The only reason they will hem...
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2.8
I liked
  • Design
  • Assistant on the shop floor
I didn't like
  • Cheating customer
  • Return policy
  • Quality
#942311
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I placed an online order to be picked up at the mall but went to a different mall just to see if the items were available. Sure enough they were so I purchased them. I promptly called customer service and asked to cancel the order in which had not yet been processed. I...
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#937296
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Uniqlo Customer Care Review

Uniqlo sunway pyramid outlet staff very rude to customer. Pls look at it
1.3
Details
Customer service
Location
Product or Service Quality
Staff
#933099
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